Terms & Conditions

Last Updated: 02-01-2026

This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder, as applicable, and the amended provisions relating to electronic records. This electronic record is generated by a computer system and does not require any physical or digital signature.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2011, which requires publishing the rules and regulations, privacy policy, and terms of use for access or usage of the website www.ardh.com (hereinafter referred to as the “Website” or “Platform”).

The Platform is owned and operated by Ardh (hereinafter referred to as “we”, “us”, “our”, or “Platform Owner”).

By accessing, browsing, or using this Website, including purchasing products from it, you agree to be bound by these Terms & Conditions along with our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree with any part of these Terms, please do not use our Website.

1. Definitions

  • “User”, “You”, “Your” refers to any person accessing or using the Website.
  • “Products” refers to food and grocery items sold on Ardh, including handmade thekua, jaggery-based products, and dehydrated vegetable powders.
  • “Services” refers to the sale, order processing, payment, and delivery services provided through the Website.

2. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You shall not use the Website in any manner that violates applicable Indian laws or regulations.

3. Account Information

To place an order, you may be required to provide accurate and complete information, including your name, contact details, and delivery address.
You are responsible for maintaining the confidentiality of your account and for all activities carried out under your account.

4. Product Information

We make every effort to display accurate product descriptions, images, and pricing. However:

  • Product images are for representation purposes only
  • Taste, texture, and appearance may vary slightly as products are handmade
  • Ardh does not guarantee that all product descriptions are completely error-free

5. Pricing & Payments

  • All prices listed on the Website are in Indian Rupees (INR)
  • Prices are subject to change without prior notice
  • Payments are processed securely through third-party payment gateways
  • Ardh does not store your card or banking details

6. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance
  • Ardh reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or other reasons
  • Order cancellation and refund terms are governed by our Refund & Cancellation Policy

7. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, logistics partner, and external factors. Ardh shall not be held responsible for delays caused by circumstances beyond our control.

8. No Warranty

The Website, products, and services are provided on an “as is” and “as available” basis.
Ardh makes no warranties, express or implied, regarding the quality, suitability, or availability of products beyond what is required under applicable law.

9. User Responsibility & Risk

Your use of the Website and purchase of products is at your own discretion and risk. You are advised to check product ingredients and suitability before consumption.

10. Intellectual Property Rights

All content on the Website, including text, images, logos, designs, and graphics, is the property of Ardh and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Prohibited Activities

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt to hack, damage, or disrupt the Website
  • Copy or misuse Website content without permission

12. Third-Party Links

The Website may contain links to third-party websites. Ardh is not responsible for the content, policies, or practices of such websites.

13. Indemnification

You agree to indemnify and hold harmless Ardh, its owners, employees, and partners from any claims, damages, liabilities, or expenses arising out of your violation of these Terms or applicable laws.

14. Limitation of Liability

In no event shall Ardh be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business.
Our maximum liability shall not exceed the amount paid by you for the relevant order or ₹100, whichever is lower.

15. Force Majeure

Ardh shall not be liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, strikes, pandemics, or government restrictions.

16. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of Gaya courts.

17. Changes to Terms & Conditions

Ardh reserves the right to modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the updated Terms.

18. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us through the Contact Us page on our Website.